Delete your data

How to ask us to delete your account and the data in it.

Last updated November 10, 2026

Take a copy first

An organization's owner can download every record as a zip: Settings, Organization, Export all your data. Passwords and payment details are never included.

Ask us to delete it

  1. Email privacy@latigohealth.com from the address on your account.
  2. Say whether you want your account deleted, or your whole organization's data.
  3. We reply to confirm it is you, then delete within 30 days and tell you when it is done.

Deleting an organization's data is the owner's decision, so we confirm with the owner first.

What we may keep

Financial records, such as the ledger and billing records, may be retained where the law requires. Anything we keep is no longer used for anything else.

Remove the Facebook connection

If you signed in with Facebook, you can remove the connection yourself: in Facebook, open Settings, then Apps and Websites, and remove Latigo Health. That stops Facebook sign-in. To have the data we hold deleted, email us as above.